Oli Young-Jones

Oli Young-Jones is an experienced IT professional currently serving as an Infrastructure Analyst at c2c (Trenitalia c2c Ltd), where recognition as Operational Colleague of the Year was achieved in 2023. Prior experience includes roles as an IT Project Engineer at Blick Rothenberg and IT Support Technician at Mark J Rees, where notable responsibilities involved multiple Office 365 migrations and server deployments. Additional positions include Operations Assistant at Phocas Software and Service Desk Analyst at PCMS Group. Formal education includes a Level 3 Diploma in IT Systems from Zenos IT Academy, along with certifications in Comptia A+ and MTA. Skills encompass a wide array of technologies, including Azure, AWS, SQL database administration, and ITIL environments, demonstrating a comprehensive background in systems administration, user support, and managed IT services.