Mary April Andaya

Mary April Andaya has extensive experience in quality assurance and management roles, with a current position as QA MC at C2H since September 2020. Prior to this, Mary held the role of Assistant Manager at Tata Consultancy Services from September 2014 to September 2020, where responsibilities included leading daily scrums and coaching team members. Additionally, experience as Team Lead at AGL and Quality Analyst at Dell EMC involved overseeing team performance and ensuring adherence to client protocols. Early career highlights include serving as a Senior Credit Collections Analyst at Synnex Group, focusing on payment collections and order approvals, and as a Quality Assurance Specialist at Transcom, providing feedback to enhance the skills of production agents.