Johann B. is an experienced IT professional with a diverse background in technical support and management. Currently serving as a Senior Support Specialist and an Application Support Specialist at Cable & Wireless Communications since April 2015, Johann also holds the position of Director at Eastern Credit Union Co-operative Society Limited and is an Advisory Member on the ICT Committee from December 2021. Previously, Johann worked as a Technical Support Officer and Technical Systems Analyst at RBC Financial (Caribbean) Limited from October 2004 to April 2014. Educational qualifications include a Bachelor of Science in Information Technology from the University of Hertfordshire, a Graduate Diploma in Management Information Systems from the Association of Business Executives, and various certifications from Salesforce, including Mulesoft Certified Developer - L1 and Expeditioner from Trailhead by Salesforce.
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