Brenden Palmer

Brenden Palmer is a seasoned Lead Service Designer and Strategist at CACI Ltd, specializing in end-to-end service design for complex digital transformations, with a notable track record including the development of a two-year service transformation roadmap for the Competition Market Authority. Palmer has extensive experience managing cross-functional teams and delivering significant client projects across various sectors, including work with NHS England and major brands like Starbucks and Tesco during previous roles at Inviqa. With a strong foundation in user experience research and design, Brenden has contributed to numerous high-impact projects throughout a diverse career, including positions at Vertex Pharmaceuticals, Onshape Inc., and as a self-employed Product Designer. Academic qualifications include a Master of Science in Human Computer Interaction and a Bachelor of Arts in Arts and Technology from The University of Texas at Dallas, complemented by studies in public policy at Sungkyunkwan University.