Roxanne Mahan is an experienced professional in process engineering and quality assurance, currently serving as AVP at Cadence Bank, N.A. since December 2019. In this role, Roxanne maintains Lockbox Controls, responds to audit requests, and manages self-identified audit items. Prior to this, Roxanne held the position of Delivery Assurance Analyst at Direct Energy, where responsibilities included building quality frameworks for project management. Roxanne's extensive background at Xerox encompassed roles such as Senior Business Analyst, Contract Administrator, and Billing Inquiry Specialist, focusing on operational excellence, data analytics, and customer service. Earlier experience at GE Capital and Xerox highlighted capabilities in litigation support and accounts receivable management. Roxanne holds a Bachelor of Arts degree in Business from the University of North Texas.
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