Sales Development Representative Team Leader

Company Overview

CAFU has a vision to create a better world through connected mobility, serving both consumers and businesses. Every day, we create convenience in motion for our customers in communities across the region. We started as an on-demand fuel delivery app and have now extended our services to car wash, tyre change and battery change...but this is only the beginning.

We have big [global] plans to be a super app with products & services which are agnostic of fuel and mobility. Cafu is a technology business passionate about sustainability and positively impacting the communities we operate in.

We’ve already won awards for best AI platform and voted LinkedIn’s Number 1 Top Startups 2021!

As a Business Manager at CAFU, you will be responsible for revenue growth and asset (mobile units) growth within the BOLT vertical (Car Wash, Battery Change, Oil Change, Tyre Change)

You will be sitting in a team that collaborates closely with Operations, Marketing, Data and Product.

Job Purpose - What you will do?

The Sales Development Representative (SDR) Manager is responsible for leading and managing the SDR team to achieve sales pipeline targets and contribute to overall company revenue growth. This role involves developing strategies to generate leads, nurturing potential clients, and optimizing the performance of the SDR team. The SDR Manager will work closely with the sales teams to align on goals and ensure a seamless handoff of leads.

Job Responsibilities

• Recruit, train, and mentor a team of SDRs to ensure they have the skills and knowledge needed to succeed.
• Set clear performance expectations and goals for the SDR team.
• Conduct regular performance reviews and provide ongoing coaching and feedback to SDRs.
• Develop and implement effective lead generation strategies to achieve pipeline targets.
• Design and implement efficient workflows and processes to improve the SDR team's productivity and effectiveness.
• Continuously refine lead qualification criteria to ensure high-quality leads are passed to the sales team.
• Monitor and report on SDR team performance, providing regular updates to senior management.

Skills/ Competencies required:

• Bachelor's degree in Business, Marketing, or a related field.
•  3+ years of experience in sales development or a related role, with at least 1 year in a managerial position.
• Proven track record of achieving and exceeding lead generation targets.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficient in using CRM software (e.g., Salesforce) and other sales tools.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Ability to thrive in a fast-paced, dynamic environment.