CAFU
Mohamed Ayman is an experienced Customer Experience Manager currently working at CAFU, where responsibilities include restructuring the CX function and designing customer journey maps that have led to significant turnover increases and cost reductions. Previously, as a Customer Support Manager at Justlife, Ayman managed a multi-channel contact center, enhancing agent productivity and gross margins. Prior roles include Service Delivery Manager at Raya CX, overseeing high-volume customer interactions for Air France/KLM, and leading large customer service teams at Flyin.com and Teleperformance. Ayman's career began in customer service and HR roles with a foundational background in accounting and finance from Ain Shams University.
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CAFU
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CAFU is your on-demand car services app. Saving you time by bringing fuel and car services directly to you. We take care of all your car needs, from fuel, car wash, engine oil, battery, tire change, car insurance and even emergency fuel, all in one app. Our mission at CAFU is to make car ownership a hassle-free experience, freeing up your time for the things that truly matter.