CaixaBank
Miguel Ángel Palacín De Diego is an experienced professional in business process management and IT project management, currently serving as Manager in the Payments & Consumer division at CaixaBank, where responsibilities include managing projects focused on improving efficiency in mobility and housing financing. Previous roles include Process Manager for risk processes and Project Manager specializing in business process reengineering with a focus on artificial intelligence. Miguel Ángel’s career spans multiple organizations, including Bankinter as a Senior Project Manager leading automation initiatives, Securitas Direct España as an IT Senior Project Manager specializing in SOA/BPM architecture, and everis, where significant contributions were made in BPM governance and IT architecture. An educational background includes an Engineer's Degree in Computer Science and a Master's in Artificial Intelligence from Universidad Carlos III de Madrid, complemented by a Bachelor's Degree in Computer Science and Business Management from Universidad de Burgos.
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CaixaBank
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Caixabank SA is a Spain-based bank. Its activities are divided into two business segments: Banking and insurance, as well as Investments. The Banking and insurance division provides financial services for individual customers, including retail, private and personal banking, business customers, such as commercial and corporate banking, cash management and markets solutions, as well as offers insurance products. The Investments division includes investments in the international banking investee portfolio, as well as stakes in other companies, such as Repsol SA and Telefonica SA. The Bank operates through domestic and foreign branches, as well as representative offices in Europe, the Americas, Africa and Asia. It is a subsidiary of Criteria Caixa SA.