Elad Turgeman

Elad Turgeman is a seasoned professional with extensive experience in business continuity and customer experience management across various industries. Currently serving as a Business Continuity Manager at Cal (Israel Credit Cards) since November 2020, Elad has previously held management roles at HOT, overseeing customer journey projects and operational KPIs, and has also managed projects at Tikshoov for Israel Railways. At Orange, Elad played multiple managerial roles, including overseeing service and sales support, program management, and handling service centers. Elad holds a Certified Business Continuity Professional (CBCP) designation from DRI International and has completed a PMP course at the Technion - Israel Institute of Technology, alongside a BA in Communications from 'Emek izrael' college.