Craig Todd

Craig Todd, CSPO, serves as the Product Line Manager for Business Intelligence at Calabrio, Inc., where responsibilities include overseeing workforce optimization software for modern contact centers since April 2017. Prior experience encompasses multiple leadership roles at Stytch, Inc., including Product Owner for Reporting and Analytics and VP Customer Success. Craig also held positions as VP Customer Success at Dun & Bradstreet and Indicee Inc., where Indicee focused on enabling business users to manage data in a secure online community. Additional roles include WW Director of PreSales at 90 Degree Software Inc., Presales Director at GaleForce Solutions Inc., Principal Sales Consultant at Business Objects, and Senior Program Manager at Crystal Decisions. Craig holds an ACSM degree in Computer Systems Management from Capilano University.