Eric Pothier is an experienced sales professional currently serving as the Enterprise Account Manager for the Central Region at Calabrio, Inc. since July 2025. Prior to this role, Eric held various prominent positions, including Sales Director for Digital, AI, and Journey Analytics at Genesys, where responsibilities included leveraging analytics to enhance customer experiences. Before Genesys, Eric was the Enterprise Sales Director at Pointillist, focusing on journey analytics software. Earlier in the career, Eric worked as the Enterprise Sales Director for Brandwatch, a leader in social intelligence, and spent over 12 years at Forrester as a Regional Sales Leader and Senior Account Executive. Eric began a professional journey at Thomson Reuters as a Regional Sales Manager. Educationally, Eric Pothier is a graduate of the University of Massachusetts Amherst.
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