Mia Mourujärvi

Mia Mourujärvi is an experienced professional in customer success and workforce management, currently serving as an Enterprise Customer Success Manager at Calabrio, Inc. since November 2021, having previously held roles as a Customer Success Manager and Senior WFM Consultant. Prior experience includes significant positions at IKEA from November 2016 to November 2021 as a Workforce Management Subject Matter Expert and in various capacities related to global customer support center workforce management. Mia's extensive background at Eniro 118118 AB from 2003 to 2016 involved roles in payroll management, system administration, and staffing coordination, showcasing skills in payroll systems, project support, and staffing processes. Educational credentials include a degree from Mid Sweden University completed in 2003.