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Paul Stemp

Manager - Customer Success International at Calabrio

Paul Stemp is an accomplished professional with extensive experience in customer success and account management across various regions, currently serving as the Manager of Customer Success International at Calabrio, Inc. since August 2020, overseeing a team of eight and responsible for retaining 170 customers with an annual revenue of £50 million. Prior to this role, Paul held positions at Genesys from June 2010 to August 2020, including Renewals People Manager, where responsibilities included managing a £70 million revenue portfolio in EMEA, and various roles that contributed to driving customer success initiatives. Paul began his career as a Contact Centre Manager at Origen Financial Services from June 2005 to November 2009. Paul holds 8 GCSEs with grades A-C from Fernhill Comprehensive.

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Calabrio

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Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Their AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization.


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501-1,000

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