Deanna Sponenberg

Deanna Sponenberg is an experienced professional in customer experience and care, currently serving as a Customer Experience Representative at Caldera + Lab since February 2024. Previously, Deanna held the position of Customer Care Specialist focused on Escalation Management, Quality & Adverse Events at Amyris from September 2021 to January 2024, where leadership involved managing allergic reaction cases and collaborating with cross-functional teams. Deanna's career also includes significant roles at L'Oréal as a Sales and Education Specialist for YSL & Giorgio Armani Beauty and as an Operations Supervisor at Sephora Inside JCPenney, with a strong emphasis on customer service and operational excellence. Earlier positions at Nordstrom as a MAC Cosmetics Artist/Product Specialist and Macy's as a Beauty Advisor contributed to a robust background in beauty retail. Deanna holds an esthetics license from Spa Tech Institute-Westboro, MA, earned between 2006 and 2007.