Jo-Anne Owen

Jo-Anne Owen is a Project Manager in Infrastructure Management and Business Systems Analyst at Calian Group since January 2020, where the role bridges the gap between Business Units and Divisional Services. Previously, Jo-Anne served as an IT Business Analyst at Hard Rock Ottawa, focusing on eliciting and validating stakeholder business needs, and held various analytical positions at Clarity.ca Inc., Tomlinson Group of Companies, Canadian Blood Services, and TELUS. Jo-Anne's educational background includes certifications in Auditing, Service Desk and ITIL Fundamentals, IT Operations and Service Desk Management, and Project Management Applications from institutions such as McMaster University and Carleton University.