Rico Holmes

Rico Holmes is an experienced IT Support Specialist currently working at Calibre CPA Group, PLLC since February 2021, where responsibilities include providing technical assistance and support to users, while serving as the first point of contact for internal customers seeking support. Previous experience includes a role as a Sales Engineer at Careerist from December 2022 to March 2023, and a Help Desk Specialist at Peace Corps from June 2016 to October 2020, where assistance was provided in Level I Support, building rapport with personnel and escalating issues to Tier 2 when necessary. Additionally, Rico worked as Desktop Support at Latin American Youth Center in early 2012.