Monika Arora is a seasoned professional in quality assurance and business implementation, currently serving as a Sr. Business Implementation Analyst at California ISO since March 2022. With prior experience at Forte Consulting as a Salesforce Consultant QA and a background in various testing roles, Monika has developed expertise in manual and automated testing, defect analysis using Jira, and software quality assurance. Notable positions include QA Consultant at Accenture focusing on Aetna Medicaid solutions, STARLIMS Quality Assurance Executive at Abbott, and QA Analyst & Automation Engineer at ProAg. Monika completed a Bachelor of Science degree in Chemistry, Zoology, and Botany from Kumaun University and holds a Masters Diploma in Systems Management from the National Institute of Information Technology.