Cathy Eldredge

Cathy Eldredge is an accomplished Client Success Consultant at Call Box since June 2023, bringing extensive experience in healthcare operations management. Previously, Cathy served as Director of Operations at Carevide from April 2020 to May 2023 and as Practice Manager at CHRISTUS Health from October 2018 to April 2020. Cathy's background includes overseeing daily operations in multiple family practice locations, resolving escalated patient and physician complaints, and ensuring compliance with medical training and inventory requirements. Cathy has a proven track record in enhancing customer service, project management for new office openings, and leading process improvement initiatives through formal leadership development. Cathy is currently pursuing a Lean Six Sigma Black Belt certification, enhancing qualifications in operational excellence.