Selçuk Gönen

Senior Product Manager at Call Center Studio

Selçuk Gönen has been working in the product management field since 2007. Selçuk started as a Business Development Specialist at Polisan, then moved on to a Product Management Specialist at Securitas Turkey in 2011. In 2014, they began working as a Product Manager at Saint-Gobain Weber, then held the same role at Yokaya CarGuard in 2018. In the same year, they were also a Senior Product Manager at GLOBE STONE / DÜNYA TAŞ. In 2020, they became a Senior Product Manager at Hermes İletisim, managing Minimum CRM and Rindap (BPMS) SAAS products, leading the development team by the Agile frameworks (Scrum / Kanban), designing and executing market research, analyzing the competition, the market, and the ecosystem, developing user stories and defining acceptance criteria, defining and managing product roadmaps, aligning the design, development, and sales teams to achieve business objectives, managing the UX/UI design processes, managing the marketing mix, developing the communication plans and go-to-market strategies, leading the development of digital content, product websites, and BTL activities, and managing social media marketing, paid ads, SEO, and communication campaigns. Currently, Selçuk Gönen is a Product Manager at both AloTech and Call Center Studio.

Selçuk Gönen's education history includes a Master of Science in Marketing from the University of Exeter (2008-2009), a Bachelor of Science in Business Administration and Management, General from Bilkent University (2003-2007), and a High School Diploma from Bornova Anadolu Lisesi (İzmir Koleji) (1996-2003). In addition, they have obtained five certifications from Udemy since 2020, including Business Branding for E-commerce (2021), API and Web Service Introduction (2020), IT for Non-IT (2020), Advanced Product Management: Vision, Strategy & Metrics (2020), and Product Management: All Inclusive Curriculum (2020).

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