Callexcell
Patrick Otzer is a planner at Callexcell. Patrick previously worked as an installation engineer at Avaya from January 2001 to December 2002. There, they were responsible for programming, problem solving, and maintenance of existing telephone exchanges. Patrick also worked as a supervisor at IPG from January 2002 to December 2008, where they supervised the Belgacom Project and was responsible for leading 20 agents, giving training on 'call-handling', and resolve technical problems in the 'first line'. Patrick also assisted with the Pan-European Project, which was an inside sales service for Europe with 10 native languages inhouse. Lastly, they worked at PMC from January 2010 to December 2012 as an operations and dispatching manager, where they were responsible for all national shipments for a courier service.
Patrick Otzer has a degree in Agricultural Engineering from the Provincial Institute for Agriculture and Horticulture.
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Callexcell
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Callexcell verzorgt de sales en service klantencontacten 24/7 via de kanalen van de klant (telefoon, email, chat). We denken mee met onze klanten en bieden een end-to-end customer experience aan. Onze medewerkers kunnen rekenen op dagelijkse ondersteuning en gepersonaliseerde opleidingen. Dankzij onze expertise en passie leveren we kwaliteit en toegevoegde waarde. Een flexibel en transparant partnership, daar gaan we voor. Callexcell, Not Another Contact Center.