Bilal Mughal

Telephony Engineer at Calltronix (K) Ltd.

Bilal Mughal is a telephony engineer and junior software engineer at Calltronix (K) Ltd. since August 2022, where responsibilities include enhancing existing CRM applications and addressing client issues. Previously, Bilal Mughal gained technical support experience as an intern in May 2022, collaborating with ICT support engineers, and further interned in May 2019, focusing on the installation and training of users on the 3CX telephony system. Academic qualifications include a Bachelor of Science in Computing from the University of Greenwich and various computing certifications from Oshwal College. Early education was completed at Khalsa Schools with a focus on IGCSE.

Location

Nairobi, Kenya

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Calltronix (K) Ltd.

Calltronix Contact & Training Centre is a Business Process Solutions Company providing, customized service solutions to a wide variety of industries, providing multi-channel support services, including global data support solutions to our clients, emerging organizations, across our multi site operations in Kenya and UAE. Calltronix is focused on providing the highest levels of personalized service to both local and international customers through best practices, emphasis on automation and technology adoption in addition to constant, timely and relevant communication and reporting, ensuring satisfaction with every interaction. Calltronix aims to be a one stop shop for all your telephony and IT needs, offering convenience, productivity, cost savings, and reliability.


Headquarters

Nairobi, Kenya

Employees

201-500

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