Lavanya Natchiappan is an accomplished professional with extensive experience in customer success and technical solutions across multiple industries. Currently serving as an Associate Customer Success Manager at Calm, Lavanya previously held the role of Customer Success Associate at Samsara, where management of 40 renewing accounts and collaboration with various teams enhanced customer satisfaction and KPI reporting. At Epic, Lavanya was a Technical Solutions Engineer, driving customer success through custom software solutions and educational initiatives for healthcare IT professionals. Lavanya's early career included editorial roles for The Tower journal and internships focused on regulatory affairs at BARD Medical. Lavanya earned a Bachelor's Degree in Biomedical/Medical Engineering from the Georgia Institute of Technology.
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