Jessica Johnson

Jessica Johnson is an experienced professional with a diverse background in management and patient support roles across various healthcare and service organizations. Currently serving as the Reviewer Operations Manager at CALYX since October 2022, Jessica previously held positions including Biobank Supervisor at Azenta Life Sciences and COVID Vaccine Contact Center Supervisor at Mass General Brigham. Additional experience includes roles at Vertex Pharmaceuticals as a Patient Support Specialist, Alkermes as a Case Manager, and Boston Laser as a Call Center Manager. Prior work also involved specialized employee benefits roles at Aflac and Crosby Benefit Systems. Jessica holds educational credentials from Southern New Hampshire University and Wheelock College.