Lloyd de Pedro

Lloyd De Pedro is a skilled IT professional with a diverse background in technical support and customer service. Currently serving as a Platform Support Analyst at Cambridge University Press & Assessment since May 2022, Lloyd specializes in incident management and support for English technology platforms. Previously, as an Information Technology Coordinator at FastTrackSolutions, Inc. from February 2017 to May 2022, Lloyd demonstrated expertise in SAP Business One and SQL server connections, contributing to escalations to SAP Global support and earning the title of Support Consultant of the Year in 2019. Earlier experience includes roles as a Sales Coordinator at The Turf Company, a Customer Service Representative at HKR Equipment Corporation, and a Data Encoder at Philippine Airlines. Lloyd holds a Bachelor of Science in Computer Science from the University of Makati.