Megan Doherty

Megan Doherty has a strong background in financial services and customer service. Megan started their career in 2006 at PlumChoice as an Escalation Team Leader, where they handled inbound/outbound calls, scheduled in-home appointments, and assisted customers with their issues. In 2008, they joined New England Home Health Services as an Administrative Assistant, where they managed office tasks such as answering phones, filing paperwork, and processing payroll. Since 2009, Megan has been working at Cambridge College, initially as a Financial Aid Coordinator, assisting students with the financial aid application process and providing exceptional customer service. Megan then progressed to the role of Customer Service Manager, where they managed the financial aid front line and staff, resolved student issues, and awarded loans. Currently, Megan holds the position of Assistant Director of Student Financial Services at Cambridge College. Their responsibilities include overseeing student accounts and ensuring timely resolution of issues.

Megan Doherty earned a Master's Degree in Human Resource Management from Southern New Hampshire University in 2016. Prior to that, they obtained a Bachelor's Degree in Business Administration and Management from Cambridge College in 2014.