Holly Olp

Principal Customer Success Manager at Cambridge Mobile Telematics

Holly Olp has a diverse work experience spanning various industries. Holly is currently employed at Cambridge Mobile Telematics as a Principal Customer Success Manager, where they work with large insurance companies, guiding them through onboarding, program planning, and growth initiatives. Holly also organizes customer and end user feedback research projects and develops data-backed playbooks and guides. Prior to this, Holly worked as a Customer Success Manager at the same company. Before joining Cambridge Mobile Telematics, they had experience in the fitness industry as a Certified Personal Trainer and Online Wellness Coach at Holly Olp Fitness. In addition, Holly worked at Zappos Family of Companies as a Merchandise Planning Analyst and Content Coordinator, and at MGM Resorts International as a PR Specialist and PR Coordinator. Holly also held positions at Hiebing as a Public Relations Assistant and as a Public Relations Intern, at El Diablo Tranquilo as a Marketing Coordinator and Customer Relations, at Sandbox International as a Creative All-Star, and at Wisconsin Public Television as part of the Production Crew.

Holly Olp attended the University of Wisconsin-Madison from 2005 to 2009, where they received a Bachelor of Arts degree in Journalism, Spanish, and Global Cultures. In 2007, they also briefly studied Spanish Language, Culture, and History of Spain at CEGRI Language University. Additionally, Holly obtained a Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER in September 2022 and a Functional Training Specialist certification from the American Council on Exercise (ACE Fitness) in 2017.

Links

Previous companies

Zappos logo
Hiebing logo
MGM Resorts International logo

Timeline

  • Principal Customer Success Manager

    May, 2022 - present

  • Director Of Customer Success

    August, 2021

  • Customer Success Manager

    December, 2018

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