Taino Costales

Taino Costales currently serves as Operations Administrator at Allwyn North America, overseeing 17 State employees and collaborating with leadership to implement effective strategies for the Illinois Lottery. Prior experience includes a role as QA Analyst at Shef, where Taino validated over 45,000 menu items and edited testimonials, and as Editor at PointsPeak Marketing, managing content creation and SEO for various articles on franchise sales and marketing. Taino's earlier experience encompasses content writing and the publication of "Greater Than a Tourist - Springfield, Illinois USA," showcasing a diverse skill set in operations, quality assurance, content management, and authorship.