Jillian Howley is a skilled professional with experience in quality analysis and technical support. Currently serving as a Help Desk Quality Analyst at Camis Inc since March 2021, Jillian conducts evaluations of technician performance and develops training materials to enhance service quality. Previously, Jillian worked as a Help Desk Technician I, adeptly resolving various technical issues and installing equipment. Additional experience includes managing front desk operations at Cameron Medical Center for Animals, where Jillian significantly boosted client retention, and coaching at FlatPrice Real Estate Brokerage, where Jillian created orientation materials for new hires. Jillian's education includes a Network Support degree from Per Scholas and an Associate's degree in Aesthetician/Esthetician from St. Clair College.
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