Jessica Houston

Jessica Houston is a Social Intelligence & Insights Analyst specializing in Cultural Competency at Campus Sonar, where responsibilities include analyzing social listening data to provide insights for higher education leadership teams. Additionally, Jessica serves as an Adjunct Faculty member at Jackson College, developing and delivering diverse curricula for adult learners while integrating emerging technologies. Experience includes roles as Administrator/Ombudsman at Jackson College, where Jessica acted as a central contact for customer inquiries, and previous positions at Eastern Michigan University, including Assistant to the Ombudsman and Director of Service and Events for Student Government. Academic qualifications consist of a B.S. in Public Relations, an M.A. in Communication, and a Graduate Certificate in Academic Advising, all from Eastern Michigan University.