Jacqueline Concepcion

Jacqueline Concepcion possesses extensive experience in customer service and administrative roles across various industries. Currently serving as an OEA Coordinator and Customer Service Representative at Camso since May 2011, Jacqueline excels in ensuring customer satisfaction through effective communication and account management. Previous positions include Customer Service Team Lead at Double Coin Tires and Director of Customer Service at H&R Block, where Jacqueline focused on delivering exceptional client experiences. Early career roles include administrative responsibilities at Planet Spring and a customer service internship with the City of Riverside Parks and Recreation, showcasing a strong commitment to both operational support and community engagement. Jacqueline holds a Bachelor’s Degree in English Language and Literature from the University of Phoenix, obtained between 2013 and 2016.