Marco Ross

Marco Ross is a Senior Business System Analyst at Canada Life, with prior experience as a Senior Consultant at Deloitte, where significant contributions included the implementation of Salesforce CRM for a property and casualty insurance client and leading functional analysis teams. Earlier roles at Deloitte involved gathering functional requirements, documenting processes, and ensuring integration delivery with third-party vendors while leveraging agile methodologies. Notable accomplishments also include developing a customer loyalty platform for a major Canadian airline and publishing research in a computer science journal as a Research Assistant at Sheridan College. Marco holds an Honours Bachelor of Computer Science in Mobile Computing from Sheridan College and a Bachelor of Science in Health Sciences from Western University.