Damir Mestrovic

Damir Mestrovic serves as the Senior Manager for IM and Customer Experience at Canadian Forces Morale and Welfare Services, focusing on Incident Management and ServiceNow implementation since August 2022. Prior to this role, Damir held various positions in IT support services, including Senior Manager IM/IT Support Services at Viavi Solutions from November 2008 to June 2022, where responsibilities included IT Help Desk Manager and Helpdesk Generalist L2. Earlier experience includes a Helpdesk Technician role at Spherion Staffing and Service Lead at Dell. Damir holds a degree in Graphic Design and Preprint from Univerzitet u Novom Sadu.