Haytham Elalfy

Haytham ElAlfy currently serves as Call Center Supervisor at Canadian Medical Center, a position held since March 2018, after progressing from Customer Service Representative. Prior experience includes a role as Senior Customer Service at Omega Shipping EG, where responsibilities included resolving customer issues and overseeing shipment logistics from February to November 2016. Previously, Haytham worked at BMC Line Shipping as a Customer Service Representative and Operation Manager Assistant from November 2011 to January 2016, focusing on customer grievances and export documentation. Haytham's career began as an Administrator at Smart System from January 2010 to October 2011, managing office operations and employee concerns. Haytham holds a degree from Alexandria University, completed between 2004 and 2009, and attended EBS for further education.