Melanie Hall

Melanie Hall is an accomplished leader in visitor experience and education within cultural institutions. Currently serving as the Director of Visitor Experience and Head of Enterprise and Visitor Inclusion Strategies at the Canadian Museum of Nature since April 2022, Melanie develops strategies for business enterprise and oversees initiatives related to diversity and inclusion. Previously, at TELUS Spark from August 2015 to March 2022, Melanie held multiple roles including Director of Strategic Projects, where responsibility included managing a $42 million capital renovation, and Director of Visitor Experience, focusing on product excellence. Prior experience includes roles at Ingenium and Queen's University, where Melanie developed educational programs and conducted research in astrophysics. Educational qualifications comprise an MBA in Executive Management from Royal Roads University and advanced degrees in Astronomy and Astrophysics from Queen's University.