Francisco Barrera Cortes

Francisco Barrera Cortes is a professional with extensive experience in process improvement and business analysis, currently serving as Responsable Call Centre at Canal de Isabel II since September 2023. Previously, Francisco held significant roles at Allianz Partners from February 2006 to September 2023, including Process & Business Analysis, Project Manager, and Test Coordinator for ACM implementation. Prior experience includes positions as a Postsale Service Agent at CATSA and Manufacturing Quality Control at Panaderías El Mimbre. Francisco's educational background includes a degree in Civil Industrial Engineering from Universidad de Antofagasta and a Diplomatura in Mining Engineering from Universidad Politécnica de Madrid, complemented by an English B2 certification.