Canal de Isabel II
Francisco Barrera Cortes is a professional with extensive experience in process improvement and business analysis, currently serving as Responsable Call Centre at Canal de Isabel II since September 2023. Previously, Francisco held significant roles at Allianz Partners from February 2006 to September 2023, including Process & Business Analysis, Project Manager, and Test Coordinator for ACM implementation. Prior experience includes positions as a Postsale Service Agent at CATSA and Manufacturing Quality Control at Panaderías El Mimbre. Francisco's educational background includes a degree in Civil Industrial Engineering from Universidad de Antofagasta and a Diplomatura in Mining Engineering from Universidad Politécnica de Madrid, complemented by an English B2 certification.
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Canal de Isabel II
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Canal de Isabel II is the public company responsible for the management of the whole water cycle within the Madrid Region. The goal of the company is to guarantee the water supply, in both quantity and quality, to all its customers, and to actively contribute to the protection and improvement of the environment, for the benefit of society as a whole. To this end, its more than 2,500 employees perform their duties as efficiently as possible, using state-of-the-art technology. This allows us to remain on the cutting edge, and to be industry leaders on an international scale.