Todd Mihaly

Todd Mihaly has a strong background in IT support and management. Todd started their career at The Friendly Home in 2002 as a Sr. Network Administrator, where they managed networks, servers, workstations, and printers for over 500 users. Todd also handled Active Directory, Group Policies, and Exchange, as well as network backups and security. In 2012, Todd joined Genesee & Wyoming Inc. as an IT Support Lead, responsible for maintaining corporate networks, servers, and applications. Todd also managed projects for system integration. In 2017, they transitioned to Canandaigua National Bank & Trust, initially as an IT Support Manager, overseeing end user support and coordination of IT functions. Todd later advanced to AVP, Director of IT Support Services and then VP, Director of IT Support Services. In these roles, Todd ensured efficient and effective IT support while implementing best practices for customer service quality and availability.

Todd Mihaly has an Associate in Applied Science degree in Computer Information Systems from Monroe Community College. Todd also has a certification in ITIL 2011 Foundation. No further information is provided regarding the obtained month and year or the institution for the ITIL certification.