James Robinson

James Robinson currently serves as the Global Head of Customer Success for Cannes Lions International Festival of Creativity, overseeing client relations and engagement for multiple business units including LIONS, WARC, and Contagious since May 2016. Robinson has been instrumental in retaining and expanding global accounts, as well as onboarding new staff and collaborating with technical teams for product development. Prior to this role, experience included Business Development Manager at Wilmington Plc, where responsibilities encompassed campaign planning and managing commercial portfolios for legal services. Earlier career stages included rapid advancement from Sales & Marketing Executive to Account Manager within the same company. Additionally, Robinson’s background in music includes teaching and production roles at Realistic Rock Academy. James holds a Bachelor of Arts in History from the University of Southampton.