Daniel Sharkey

Head Of Customer Experience at Canon Business Services ANZ

Daniel Sharkey has extensive experience in service delivery and management roles, with a focus on customer satisfaction and relationship management. Daniel has held various titles at Canon Business Services ANZ and Transurban, where Daniel demonstrated their ability to drive continual service improvement, develop frameworks, manage vendors, and negotiate contracts. Daniel's achievements include standardizing contract management, implementing quality management frameworks, negotiating cost-saving telecommunications contracts, and managing facilities projects. Daniel's educational background includes a Bachelor's degree in Commerce from La Trobe University.

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Previous companies

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Timeline

  • Head Of Customer Experience

    March 1, 2023 - present

  • Head Of Service Delivery

    December, 2017

  • Manager, Service Delivery

    September, 2015

  • Service Delivery Manager

    December, 2013

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