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Mark Anthony Rances

IT Operations and Maintenance Support at Canon Business Services ANZ

Mark Anthony Rances has extensive experience in the IT industry. Mark Anthony'smost recent role is as an IT Operations and Maintenance Support at Canon Business Services ANZ since September 2022. Prior to this, they worked as an L2 ITSD Associate at Canon Australia starting in March 2019. Mark Anthony also held the position of IT Service Desk Engineer at Harbour IT from September 2013 to March 2019. Before that, they worked as a Senior Technical Support Representative at Acquire BPO from March 2008 to September 2013. Mark Anthony began their career as a Technical Support Representative at Infocom Tech Incorporated from April 2007 to March 2008. Prior to that, they worked as a Web Developer as a freelancer from April 2006 to October 2006. Mark Anthony also has experience as a Computer Teacher at DeJan Integrated School from June 2005 to March 2006.

Mark Anthony Rances completed their Bachelor of Secondary Education degree in Computer Teacher Education from the National Teachers College. Mark Anthony attended the college from 2000 to 2004. In addition to their degree, they have obtained several certifications throughout their career. These include the Windows Server 2016 Networking: IPv4 & IPv6 Address Management certification from Skillsoft in July 2022, the Microsoft Certified: Azure Fundamentals certification from Microsoft in May 2022, the Microsoft 365 Certified Fundamentals certification from Microsoft in February 2021, the MTA: Windows Server Administration Fundamentals certification from Microsoft in November 2016, and the ITIL v3 certification from AXELOS Global Best Practice in September 2015.

Links

Timeline

  • IT Operations and Maintenance Support

    September, 2022 - present

  • IT Service Desk Engineer

    September, 2013

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