Nasir Isrolia

Desktop Support Analyst at Canopius

Nasir Isrolia has a diverse work experience spanning multiple companies and roles. Nasir is currently working as a Desktop Support Analyst at Canopius Group since October 2022. Previously, they worked at the Bank of England as a Desktop Support Technician for over three years, providing high-quality second line desktop support to all sites and ensuring timely resolution of support calls. Before that, they were a Desktop Support Engineer at Hostelworld Group and a Service Desk Analyst at Omnicom Media Group UK. Nasir also has experience in business support, having worked at Notting Hill Housing Trust, where they provided administrative and secretarial support to the senior management team. Nasir started their career as a Customer Service Representative at Sainsbury's, where they developed strong customer service and organizational skills. Nasir also worked as a 1st Line Support at BusinessIP, where they handled IT service requests and provided technical problem analysis.

Nasir Isrolia pursued a Bachelor's degree in Information Systems from City, University of London. Nasir attended the university from 2007 to 2010.

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Timeline

  • Desktop Support Analyst

    October, 2022 - present