Miles Hartshorne

Miles Hartshorne is a skilled Project Specialist at Health New Zealand | Waitaha Canterbury, with extensive experience in improving digital services and user experiences. Notably, Miles co-leads the transition into unified arrangements within the ACC Accredited Employer Programme and has successfully redesigned the HR Knowledge Base, significantly enhancing employee satisfaction. With a strong background in project delivery, Miles has achieved remarkable results such as reducing admin work by 90% for the Fit Testing programme and implementing effective policies and procedures for the Health and Safety ACC Team. Previous roles include Program Coordinator & Facilitator at Te Whatu Ora Waitaha Canterbury and Manager - Office and Marketing at Queenstown Lakes District Council, where Miles contributed to process standardisation and marketing strategies that increased bookings by 60%. Miles holds a Bachelor of Business Administration from the University of Nueva Caceres.