Max Brough

Max Brough is an accomplished professional in customer and commercial operations, currently serving as the Head of Customer Operations at Car & Classic since May 2022, responsible for managing ten direct reports across various business areas and overseeing commercial operations in the UK and EU. Prior to this role, Max held multiple positions at BCA Marketplace from September 2015 to May 2022, progressing from Online Operations Manager to Commercial Operations Lead, focusing on process improvements, client satisfaction, and transitioning services to an online model during the pandemic. Max began a career at Molins Tobacco Machinery, enhancing sales and marketing strategies, and has a diverse background in event promotion and operational roles spanning various organizations. Max holds a degree in Business Management and Marketing from the University of Brighton.