Shiva Kumar M

Shiva Kumar is an expert in Quality Assurance and Training Operations Executives for smooth functioning and good customer relationship. He comes with 8+ years of experience in Quality and Underwriting with previous work experience in companies like Kredit Bee, Quicker and ACT.

Shiva Kumar did his graduation from BengaluruUniversity. His main responsibilities in LoanFront include compliance of various processes within operations vis-à-vis their internal SoPs and external standards, monitor/audit each and every interaction with their customers, customer satisfaction, training and report process compliance to senior management.