Adham Khaled is a highly skilled ServiceNow professional with extensive experience in developing and implementing business solutions across various organizations. Currently serving as a ServiceNow Tech Lead at Capgemini, Adham has previously held positions as a Senior ServiceNow Consultant at Unikomm and a Senior ServiceNow Developer at _VOIS, where responsibilities included direct client communication, team management, and agile methodology application. Adham's technical expertise encompasses modules such as Service Portfolio Management (SPM), IT Service Management (ITSM), and Flow Designer, as well as proficiency in Angular, JavaScript, and REST APIs. Adham also has a background in full stack development, having worked with technologies like NodeJS and ReactJS. Adham holds a bachelor's degree in Computer Science from Thebes Academy.