Carlos Diaz is a Business Transformation and Service Management leader with extensive experience across diverse industries, including Fintech, Retail, and Utilities. Currently serving at Capgemini Engineering IT Consulting & Services, they have previously held key roles at organizations like Globant and IDEMIA, where they managed transformational projects focused on innovative solutions and stakeholder engagement. With a strong foundation in Agile, ITIL, and project management principles, Carlos has successfully led initiatives that leverage advanced technologies such as AI and automation. Their commitment to coaching and mentorship underscores a dedication to nurturing talent and driving excellence in the digital landscape.
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