Kris McMinn

Kris McMinn is a skilled Process Manager currently serving as a Manager at Capgemini, with extensive experience in Service Delivery and ITIL Process Management. Having worked at RAC WA as an ITSM Problem Manager, Kris managed the end-to-end Change, Incident, and Problem Management processes. Prior to that, Kris spent 15 years at CSC in various roles, including Service Delivery Coordinator and Knowledge Manager, where they oversaw the life cycle of knowledge articles. Kris also has experience in desktop support and customer relationship management across multiple industries, including resources, insurance, and government.