vlad rusu

Vlad Rusu is a motivated Junior Project Manager with over 6 years of experience in Customer Services and Service Management, holding ITIL and Cambridge Advanced English certifications. They began their career as a Customer Service Advisor at XL World in 2010 before progressing to various roles at Capgemini, including PMO Lead and Junior Project Manager. Vlad's education includes a high school diploma with a focus on English and a graduate degree in Psychology from Universitatea „Alexandru Ioan Cuza” din Iași. Currently, they manage small projects while supporting PMO operations and facilitating change management activities.