Quynh Hoa Ngo

Quynh Hoa NGO is a highly experienced Senior Engagement Manager at Capillary Technologies since September 2019, leading the successful implementation of over 50 system projects across various industries, including significant initiatives for Abbott and Unilever that gained international recognition. Prior experience includes serving as CRM & Partnership Manager at MAISON Retail Management International, where Quynh Hoa led customer experience strategies and integrated loyalty programs for 23 brands. Earlier roles include working at Vietnam International Bank as a Customer Proposition Senior Executive Officer and Executive Assistant, developing customer journey strategies and supporting marketing initiatives. Quynh Hoa's career began at Sentifi Vietnam Co., Ltd., as a Financial Data Analyst and included experience as a Project Coordinator at Frontier Solutions Vietnam Ltd., Co. Quynh Hoa holds a Master of Science in Banking & Finance from the University of Reading and a Bachelor of Science in Economics and International Business from Foreign Trade University of Hanoi.