Capital BlueCross
Tamara Taylor is a dedicated professional with experience in customer service and direct care. Currently serving as a Member Service Representative at Capital BlueCross since 2020, Tamara excels in providing exceptional support to members, maintaining an average call time of 7 minutes and a quality score of 92%. Prior to this role, Tamara worked as a Direct Care Worker at Public Partnerships LLC from 2015 to 2019, delivering critical assistance with medication administration and daily tasks for employers. Tamara also has experience as a Mail Handler with the United States Postal Service from 2015 to 2018, where responsibilities included unloading and loading mail and packages, with certifications in various handling equipment. Tamara is pursuing education at BloomTech, starting in June 2021.
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