Adil Hussain

Adil Hussain has extensive experience in quality assurance and customer service management, currently serving as a Quality Assurance Team Manager at Capital One since September 2012, where previous roles included Front Line Manager, FOS PPI Manager, Principal Coordinator- FOS Investigator, and Senior Complaints Handler. Prior to this, Adil worked at Lloyds Banking Group as a Personal Banking Manager from May 2008 to September 2012, and began a career at Capital One as a Customer Service Representative from June 2004 to April 2008. Adil Hussain holds a Bachelor's degree from Nottingham Trent University, obtained between 2001 and 2005.